FRONT DESK OFFICERS PROGRAMME
The image is an Organization is only is only as good as the image of the front liners. Any Organization that strives for excellence and success must ensure that there is good projection of the company at the front Desk.
Who Should Attend
- Front Desk managers, Front Desk Officers, receptionists and so on.
- Key Programme Highlights
- Owning $ managing the front Desk
- Receiving & handling Customers
- Managing Difficult Customers
- Telephone Etiquette Savvy
- Elocution & diction
|OCT. 13-17 2014 AND JULY 20-24, 2015||5 Days|